Privacy Policy

1. Introduction

HarmonySuite ("we," "our," or "us") is a society management platform developed and owned by Novexial Limited. In India, HarmonySuite is marketed by Novexial India.

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our society management platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, phone number
• Society name and address
• Payment information
• Communication preferences

2.2 Automatically Collected Information

• Device information and IP address
• Browser type and version
• Usage data and analytics
• Cookies and similar technologies

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our services
• Processing payments and transactions
• Sending administrative information and updates
• Responding to your inquiries and support requests
• Improving our platform and user experience
• Detecting and preventing fraud and security incidents
• Complying with legal obligations

4. Information Sharing

We may share your information with:

• Service Providers: Third-party vendors who assist in our operations
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict processing of your data
• Withdraw consent at any time

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When no longer needed, we securely delete or anonymize your data.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: