Cookie Policy

1. About HarmonySuite

HarmonySuite is a society management platform developed and owned by Novexial Limited. In India, HarmonySuite is marketed by Novexial India.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our Service.

3. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and session management.

• Authentication cookies: Keep you logged in
• Security cookies: Protect against fraud and security threats
• Session cookies: Store temporary information during your visit

2.2 Performance Cookies

These cookies collect information about how visitors use our website, helping us improve performance and user experience.

• Page load times and performance metrics
• Error tracking and debugging
• User flow and navigation patterns

2.3 Functional Cookies

These cookies remember your choices and preferences to provide enhanced features.

• Language preferences
• Display settings and layout choices
• Remembered form data

2.4 Analytics Cookies

These cookies help us understand how users interact with our website through anonymous data collection.

• Google Analytics (anonymized IP addresses)
• User behavior analytics
• Conversion tracking

4. How We Use Cookies

We use cookies to:

• Keep you signed in to your account
• Remember your preferences and settings
• Understand how you use our Service
• Improve website performance and functionality
• Provide personalized content and features
• Analyze usage patterns and trends
• Detect and prevent fraud

5. Third-Party Cookies

We may allow trusted third-party services to set cookies on our website for:

• Analytics: Google Analytics to understand user behavior
• Support: Customer service chat tools
• Content Delivery: CDN services for faster loading

These third parties have their own privacy policies and cookie policies.

6. Managing Cookies

5.1 Browser Settings

Most browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Accept only specific cookies
• Delete cookies after your browsing session
• Clear all stored cookies

5.2 Browser Instructions

• Chrome: Settings → Privacy and security → Cookies
• Firefox: Settings → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Edge: Settings → Privacy → Cookies

Note: Blocking essential cookies may prevent you from using certain features of our Service.

7. Cookie Duration

6.1 Session Cookies

These temporary cookies are deleted when you close your browser.

6.2 Persistent Cookies

These cookies remain on your device for a set period (typically 1-12 months) or until you delete them manually.

8. Do Not Track

Some browsers include a "Do Not Track" feature. We respect Do Not Track signals and will not track users when such signals are detected.

9. Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Your Consent

By using our website, you consent to the use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings or contacting us.

11. Contact Us

If you have questions about our use of cookies, please contact us: